How did a neobank less than five years old win a string of awards and acknowledgements? The most prominent of which was receiving the Ask Afrika Orange Index 2022 awards for best banking app, the best call centre, and the best overall client experience in South Africa.
Fortune magazine also selected the bank in its 2022 Change the World list, while MyBroadband recognised it as the online banking platform with the most positive app store reviews in South Africa. The soft-spoken Akash Dowra, head of technical marketing and client insights at Discovery Bank, tells Stuff editor-in-chief Toby Shapshak how it became so accomplished.
Toby and Akash talk Discovery Bank
